As 2020 draws to a close and we all look forward to 2021 and beyond, I wanted to take a step back and look at the future of Artificial Intelligence over the next 5 years. What will we see from AI in 2021 and beyond? Of course, the future of Artificial Intelligence...
The nature of a sales force’s work has changed a lot in the past twenty years. First, because companies are using CRM (Customer Relationship Management) software to “industrialize” marketing and sales processes, but also because the administrative workload...
We hear a lot about how AI Augments workers but I think we are looking at this the wrong way around. After ten years of working in Artificial Intelligence, I am convinced that we can only truly appreciate the added value AI provides by analyzing our strengths and...
The greatest strategists claim that in ten years’ time, only two types of companies will exist, aside from those catering to the luxury market. Those positioned in the low cost market, and those positioned in the premium one. Those businesses positioned in the...
Although the issue of AI’s impact on employment has lost some steam, this question is still regularly brought up at my AI conferences. But let’s turn the question on it’s head and look at ‘why Artificial Intelligence won’t kill jobs’!...
I’ve already discussed some of the weaknesses of Chatbots previously. But what is the difference between a Chatbot and a Cobot? To answer this, let’s look at the origin of the term cobots. This term “cobot”, an abbreviation of...
I recently discussed how AI will allow one-to-one marketing at scale, but the truth is that AI technology can go even further. AI will trigger the development of “tailor-made” products and services that are only a bit more expensive than mass-produced...
Today, many digital marketing solutions, partly based on artificial intelligence, are designed to acquire traffic, turn prospects into new customers, and retain your existing customerbase. But Artificial Intelligence in Marketing is a quickly evolving space; how is AI...
I’m often asked what I think of chatbots, these conversational agents often found online that the user can engage with by typing on his keyboard. Callbots are the cousins of chatbots, but the human-machine exchange is by voice. Generally, people ask me either what I...
Artificial intelligence covers many areas from deep learning to deterministic AI, but the number one question I get about Artificial Intelligence is, “how much do AI projects cost”? Of course, the required budget depends on the nature of the project but vendors often...
